OFFERINGS
Consulting
We will connect and discuss the needs of your team, hospital or organization. Through a process of positive inquiry, we will discover and co-create a solution specific to your teams' needs. From workplace wellbeing to culture change, Flourishing Phoenix will guide you to solutions using people-centered, evidence-based strategies.
In addition to custom strategies for growth, we also offer the following training, talks, and workshops:
How Do We Power-Up?:
Uncovering Purpose, Character Strengths, and High-Quality Connections to Boost Veterinary Team Wellbeing and Culture
We all want a great practice culture, but where do we start? A simple definition of workplace culture is whatever people learn from other people, especially by interacting with them. By knowing our purpose, our strengths and creating a sense of community, belonging and vulnerability, we can begin to craft a workplace where we thrive.
LEARNING OBJECTIVES:
- Define purpose, calling mindset and the concept of Ikigai
- Assess character strengths, discovering our signature strengths
- Learn the importance of strengths work to wellbeing and performance
- Learn the importance of vulnerability
- Understand what is meant by psychological safety
- Learn the importance of high-quality connections (HQCs)
*50 min talk with exercises
Don’t Believe Everything You Think:
Flexible and Accurate Thinking
Overgeneralizing, mind reading, jumping to conclusions, and assumptions are just a few of the thinking traps that impede performance. Successful communication and wellbeing are dependent on the ability to focus, challenge and reframe automated behaviors. Learn to stay solution-focused rather than problem-focused. Understand how becoming self-aware of the processes allows you to understand clients and co-workers more effectively.
LEARNING OBJECTIVES:
- Learn common cognitive traps and how to redirect focus
- Learn the relationship between events, beliefs and consequences
- Practice parsing beliefs and consequences
- Learn how to dispute, reframe, and evaluate problem thoughts
EMOTIONAL INTELLIGENCE IN VETERINARY MEDICINE:
SOFT SKILLS THAT PAY BILLS
Emotional Intelligence (EQ) is critical for the success of veterinary professionals. Studies show that EQ is 4x more important for professional success than cognitive ability (IQ). Professionals that score high on EQ earn $29,000 more on average. This talk will discuss both the four-dimension model for EQ and Daniel Goleman’s book, Emotional Intelligence. Attendees will practice the ABC cognitive model and see how to dispute erroneous beliefs. After learning the four dimensions of EQ, the practical uses in a clinic setting will be discussed.
LEARNING OBJECTIVES:
- Understand the individual benefits of EQ
- Understand the importance of EQ to culture and psychological safety
- Know the components of emotional awareness in oneself
- Know the components of emotional awareness in others
- Know the aspects/benefits of emotional regulation
- Understand how EQ positively affects performance, resilience and creativity
- Learn how EQ can be used to deal with difficult emotions in a clinic setting.
*50-minute interactive lecture
PSYCHOLOGICAL SAFETY:
YEP, IT'S THE REAL REASON TEAMS SUCCEED
Psychological safety is the most important aspect of successful teams. Our ability to feel safe to share ideas, to grow from failure, and to be honest with empathy allows our team to bypass the “interpersonal mush” that can exist otherwise. A sense of belonging, ability to be vulnerable, and strong interpersonal relationships are the initial ingredients to create this environment. We can assess psychological safety in a team using different tools. If psychological safety is lacking, we can help foster it using specific interventions, including civility and growth mindset work.
LEARNING OBJECTIVES:
- Learn the definitions and importance of vulnerability, belonging and HQCs in the workplace
- Learn Amy Edmundson’s foundational research on psychological safety
- Understand how to utilize psychological safety assessments
- Learn ways for increasing psychological safety in the workplace
- Experience methods for increasing psychological safety in the workplace
*50-minute lecture
Gratitude, Optimism, and Subjective Wellbeing:
Vet Med’s Positive Emotion Transition Team
The PERMA theory of wellbeing is the work of Dr. Martin Seligman, one of the co-founders of positive psychology. The P in the acronym stands for positive emotions. Happiness, optimism, and gratitude are included in this category. The induction of positive emotion has a demonstrable, proven benefit to an individual’s overall subjective wellbeing. In the case of practicing clinicians, positive emotion has been shown to induce faster and more accurate diagnoses. Attendees will be instructed on optimism as a learned skill of resiliency—one that has to do with our explanatory style regarding events and the world around us. Gratitude practices and interventions will be covered with an opportunity to engage.
LEARNING OBJECTIVES:
- Understand the study of positive psychology and its roots
- Learn the PERMAH theory of wellbeing
- Learn what determines happiness/subjective wellbeing
- Understand the differences between optimistic and pessimistic thinking styles
- Studies on gratitude’s effects on subjective wellbeing and decision making
- Learn Fredrickson’s Broaden and Build theory
- Learn different gratitude interventions and practice one
*50-100 min interactive talk
CHARACTER STRENGTHS IN VET MED: UNLEASH YOUR NEUROLOGIC SUPERPOWERS
The science and study of character strengths is considered to be the backbone of modern positive psychology. Assessment of character strengths and working to utilize our signature strengths serve to keep us engaged at work, home and life. The concepts of repletion & self-regulation are examined, as well as ways to increase them all. When our team members are aware and use their character strengths at work, they experience significantly higher levels of engagement and flourishing.
LEARNING OBJECTIVES:
- Understand the study of positive psychology and its roots
- Learn the PERMA-V theory of wellbeing
- Learn the importance of engagement in the workplace
- Take a short VIA character strengths assessment
- Understand the importance of using signature strengths at work
- Learn how to spot strengths use in others
- Understand how repletion & self-regulation are affected by strengths use
*50-100 min interactive talk
QPR SUICIDE PREVENTION GATEKEEPER TRAINING
QPR stands for Question, Persuade, and Refer — the 3 simple steps anyone can learn to help save a life from suicide. Just as people trained in CPR and the Heimlich Maneuver help save thousands of lives each year, people trained in QPR learn how to recognize the warning signs of a suicide crisis and how to question, persuade, and refer someone to help. Each year thousands of Americans, like you, are saying “Yes” to saving the life of a friend, colleague, sibling, or neighbor. QPR can be learned in the Gatekeeper course in as little as one hour.
KEY COMPONENTS COVERED IN TRAINING:
- How to Question, Persuade and Refer someone who may be suicidal
- How to get help for yourself or learn more about preventing suicide
- The common causes of suicidal behavior
- The warning signs of suicide
- How to get help for someone in crisis
*Educational materials required, Licensed Mental Health Counselor or EAP access recommended
*50-minute lecture with Q&A period, recommend schedule 90-120 mins total
ALCOHOL AND SUBSTANCE USE DISORDER IN VETERINARY PROFESSIONALS: EXPERIENCE, RESEARCH, AND HOPE
Alcohol and substance use disorders (AUD/SUDs) affect up to 12-15% of medical professionals during some point in their careers. These disorders are inexorably linked to adverse childhood experiences/trauma and changes in brain chemistry, not moral failures. Learn what can predispose a colleague or co-worker to AUD/SUD and what to do to help someone you think might needs help.
LEARNING OBJECTIVES:
- Understand the underlying conditions that increase risk for AUD/SUDs
- Learn the role neurotransmitters play in use disorders
- Learn the prevalence among medical professionals
- Understand signs of AUD/SUD in a colleague/co-worker
- Learn about how stigma affects seeking treatment
- Know what resources are available for veterinarians/support staff
- Know the success rate of use disorder treatment in physicians
*50-minute lecture
The Bounce Back Better® System is a resilience skills training program based on the same evidence used in resilience training programs by the US Army and the University of Pennsylvania. It focuses on teaching veterinary professionals the key skills and theories they need to know to help them thrive and become more adaptable in the world. When participants learn and apply these skills, they gain a sense of personal mastery over their lives that they are better able to handle whatever life and practice throws their way. They learn skills for caring for their mental, emotional, physical, and spiritual/social health.
Modules can be offered individually, as a skill, or in its entirety. Contact us for more information.
The Bounce Back Better® Resilience Training Program B3® Introduction to the Science of Wellbeing and Resilience
Mental toughness keeps you acting when you most want to quit. It is the key to unlock success in long-term, massively challenging endeavors. Until recently, people thought you either had it or you didn’t. Veterinary professionals often have a higher than average level of resilience, but often that is not enough.
B3® 1.4s Meaning & Purpose: How Do You Choose to Show Up in the World?
Did you know that having a sense of purpose in life is correlated with happiness and wellbeing, however, the process of figuring out your purpose is usually met with frustration and angst? Learn about the science of meaning and purpose. Learn how to leverage evolutionary neuroscience to take control of how you frame your life experiences. Join us for a step-by-step approach to uncovering your purpose and what will fill your life with meaning.
B3® 2.7p Breathing: Regulating Thoughts & Feelings
What if you had at your disposal, a tool that can, in a few short minutes, create calm all over your body, or help you feel energized when you’re feeling down? You do! It’s called your breath. Learn to master your body by navigating your breath to instantaneously shift how you feel.
B3® 3.10e Self-Regulation and Combating Decisional Fatigue: Becoming Your Own Psychological Capital CEO
According to Harvard Business Review the secret to success is not time management—it’s ENERGY management. Learn the science of mental energy and how to harness it. Learn strategies for getting from depleted to repleted, and how to gain mastery over your focus.
B3® 4.14e Emotional Alchemy: Practical Reframes for Mastering Feelings
Learn to feel the way you want to feel, when you want to feel it! This class is about emotional mastery. How do you get from worry to excitement? Calm instead of frustration? Turn sadness into determination? Learn to alchemize emotion and shift how you feel in real time.
B3® 1.1m Growth Mindset: From Judgments to Curiosity
Decades of research have confirmed that there is a science to resilience and success. Growth mindset is the key to peak performance, wellbeing and personal mastery. Uncover the impact of mindset in day-to-day life. Learn tested practices for combating judgement, self-doubt and self-criticism while harnessing your mental power.
B3® 2.5m Reframing: The ABCDEFG of Personal MasteryTM
If your mind were your employee, you’d probably fire it. It jumps to conclusions, character bashes, and views the world through the lens of past experiences. It criticizes you and everyone else around you. Worst of all, your mind generates your emotions. In this workshop, uncover the science of mastering your thoughts, feelings and actions. Learn to judge your inner judgments. Criticism, comparing, jumping to conclusions and assumptions are just a few of the thinking traps that impede performance.
B3® 2.8s The Science of the Hive: The Power of the Team
Did you know that out of all the insects on the planet humans are genetically closest to the honey bee? This is why scientists call humans “hive creatures.” We’re wired to work with others, towards a cause that’s greater than ourselves. When we have this, we thrive. When we don’t, we buzz around as busy bees, yet we feel stressed out, burnt out and disconnected. Join us to learn about the science of the hive. Learn to create that deep sense of belonging to your tribe. Deepen your connection to your community and your wellbeing through the ancient principle that, “No man is an island.”
B3® 3.12s Pronoia: What If Everyone Were Rooting For Us?
In a world full of stress and worry, it’s hard to get peace of mind. What if there was another way? What if there was a way to shift your perspective in a way that would make you feel calmer, stronger and in greater control of your life? In this workshop, learn how to leverage the brain’s evolutionary tendencies in your favor. Learn to build some of the core psychological factors that support people in being resilient and persevering in the face of setbacks: trust, hope and optimism. Learn what recent research has identified as the core belief systems that correlate with well-being and how to put the science into practice.
B3® 1.2e Emotional Intelligence: Befriending Negativity & Leveraging Positivity.
Research shows that emotional intelligence (EQ) is a more powerful predictor of success than IQ, education level, or other things that we might typical expect to find.
B3® 2.6e Thoughts & Feelings: Bi-Directionality
Did you know that average life span of an emotion to work through the body is 90 seconds? What keeps you stressing, ruminating or worrying for 90+ minutes? Answer: Your thoughts. Join us to navigate your mind and body. Learn to master your thoughts so that you don’t get stuck in your emotions. Uncover how to navigate stressful events. Takeaway practical skills for identifying the triggers in your life and work and how to reframe them as opportunities.
B3® 3.9m From Worrier to Warrior: Doubting Your Doubts
Research shows that anxiety disorders affect 18% of adults in the U.S. (approximately 40 million adults). What if there were a way to retrain your brain to work with worry rather than get stuck in it? We evolved to worry so that we would solve problems and increase our likelihood of survival. The obstacle, however, is that today’s world is drastically different. Rather than being supported by the ability to worry, people are debilitated by it. People lose sleep, time from work, and waste a ton of energy due to worry. Impairs rational brain function, negatively effects decision making, and causes stress that can take years off of your life.
4.13m Mind Over Chatter: Practical Reframes for Mastering Thoughts
You’ve heard of mind over matter, however, the key to personal mastery is actually mind over chatter! Learn simplified approaches for redirecting your thoughts in real-time. Instead of getting stuck in thoughts of judgment, worry, or regret, you will learn to choose thoughts that feel better, are solution oriented and help you show up in the world the way you want to.
B3® 4.16s Intuition & Decision Making: Mastering Alignment
You make thousands of decisions every day. This never-ending stream of demands has the capacity to debilitate you, cause stress and inhibit resilience. In this workshop,…