PERMAH

The PERMAH Tool for Veterinary Workplaces is a groundbreaking, evidence-based assessment designed specifically for the veterinary profession. Developed in collaboration with international experts in positive organizational scholarship, the PERMAH Tool provides a validated framework for evaluating and enhancing various aspects of workplace wellbeing.
Why the PERMAH Tool Matters:
Comprehensive Wellbeing Assessment: The PERMAH Tool evaluates multiple dimensions of workplace wellbeing, including Positive Emotions, Engagement, Relationships, Meaning, Accomplishment, and Health.
Data-Driven Insights: The tool provides detailed reports on individual, team, and organizational levels, helping you identify strengths and areas for improvement.
Evidence-Based Strategies: Backed by research from positive psychology and neuroscience, our recommendations are grounded in scientific evidence.
Customized Solutions: We offer tailored interventions based on the assessment results to address specific needs and challenges in your workplace.
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“Just relying on your people’s courage to speak up is not always a good strategy. Unfortunately, it can be difficult to be courageous in the moment when you feel either consciously or unconsciously that you may be at risk and putting yourself in harm’s way. Research has found when psychological safety is higher, you need less confidence to speak up. While confidence matters, confidence plus psychological safety is the winning formula.”

Michelle McQuaid

“We come here to get away from the world.”

This statement from a team member in a practice has always stuck with me. It signifies a workplace where individuals feel valued, supported, and purposeful. One of the core aspects that contribute to this is psychological safety.
What Does Psychological Safety Look Like?
Handling Mistakes: How are mistakes handled in our practice? Are team members stepping out of their comfort zones? Do they feel comfortable speaking up?
Emergency Scenario: Consider a 6-month-old puppy collapsing in the backyard. A technician calmly puts her hand on the table and says, “I need you to stop what you’re doing. I think you need to reassess this patient.” This exemplifies a supportive environment where speaking up is encouraged and valued.
The Importance of Psychological Safety
Meaning and Purpose: Ensuring that work has meaning and purpose without it overwhelming personal life.
Critical Information: “What gets measured gets managed.” It’s rare to recommend treatment without diagnostics, yet often we manage teams without critical foundational information.

How it works

Initial Consultation
We start with an initial consultation to understand your organization's unique needs and goals.
Assessment Implementation
The PERMAH Tool is administered to your team, collecting data on various dimensions of workplace wellbeing.
Data Analysis and Reporting
We analyze the data and provide detailed reports at individual, team, and organizational levels.
Customized Interventions
Based on the assessment results, we develop and implement tailored interventions to address identified challenges and leverage strengths.
Ongoing Support
We offer continuous support and follow-up assessments to ensure sustained improvements and long-term success.
Testimonials

What people say

“During our time on earth, we will meet a handful of people who will work alongside us, helping us to bring real change- real improvement to our experience of life. Phil Richmond has been one of those people for me. Phil’s dedication to holding the ladder while we climb up into the light is real and backed up with knowledge and experience.

Phil has been instrumental in helping so many colleagues through our Vets4Vets@VINFoundation programs- and it is a joy to know that he will be able to provide the tools and support that will help so many more through his Flourishing Phoenix work.

Through direct one-on-one coaching, leading small groups, inspiring large group format presentations and unique outside-of-the-box team culture redirection, Phil’s Flourishing Phoenix group can return joy and energy to challenged veterinary

Bree Montana, DVM, CCFP
Vets4Vets® Program Lead, VIN Foundation Speaker | One-to-One Crisis Management Certified QPR Suicide Prevention Gatekeeper Instructor

“The veterinary profession is a community of wonderful human beings struggling to find the sustainable fulfillment they deserve.  In Dr. Phil Richmond, they have an astute and compassionate ally walking alongside them in that worthy cause.

With his deep, evidence-based knowledge and genuine curiosity and kindness, Dr. Richmond brings a rare and balanced combination of character traits to the work he does.  This empowers him to teach and inspire in a way that makes him an exceptional speaker, invigorating any event.  As a consultant, Dr. Richmond is precisely the supportive partner any client would enjoy working with.  I’m in awe of the light he brings to our profession and honored to consider him a colleague.”

Josh Vaisman, Mappcp (PGD), CCFP
Speaker | Author Founder, Flourish Veterinary Consultants

Phil is not only one of the most well-informed and experienced students of positive psychology I’ve had the privilege of meeting, but he is also a warm, charismatic, and deeply caring human being. Between his willingness to share his personal journey and growth, his thirst for knowledge about psychology, behavior, and wellness, and his genuine desire to see others succeed, talking with Phil gives you the feeling that you will never again have to face challenges alone. He can hand out quick tips that help turn your mindset around to salvage a difficult day, but he is also a terrific active listener with a knack for helping you get to the heart of what is really the matter. I consider Phil to be a tremendous gift in my life and in the veterinary field.

Katie Berlin, DVM, CVA
Host of The Vet Reset & Clinician’s Brief Partner Podcasts